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FAQ

Everything we get asked, in numbers.

If your question isn't here, the rulebook and fill policy are the authoritative pages, or write to support@fullportcapital.co.

Payments and accounts

How do I pay for a challenge?

PayPal for now — crypto checkout (SOL or USDC on Solana) is temporarily paused. The fee is a one-time $100, $200, or $350 depending on the account size, plus 30% if you add the 1-Day Pass. Your account is issued automatically the moment payment confirms, usually within seconds.

Can I get a refund?

No. Delivery is instant and digital: the account, its balance, floor, and target exist the moment you pay, so all challenge fees are final. This is stated at checkout and in the terms.

Do I need to complete KYC?

No. Not at signup, not at payout, not at any balance. Your payout wallet is your identity: payouts go to the Solana address you verify in your profile. We never collect identity documents.

How many accounts can I run at once?

Up to 3 active accounts per person, in any mix of evaluation and funded. One identity per person; multi-accounting past the limit falls under the conduct rule.

What are the account sizes?

The three accounts are $1,000, $2,500, and $5,000, each shown on the pricing cards with the exact rules the engine enforces, payout caps included. The fee is fixed per account: $100, $200, or $350.

Trading

Is the trading real?

The prices are real; the balance is simulated. Every fill is computed from a fresh on-chain read of the token's bonding curve or pool at execution time, using the venue's exact swap math, with the venue fee, network fee, and your price impact charged to your simulated balance. No real assets are bought or sold.

Payouts, however, are real USDC or SOL. Full detail in the fill policy.

Which tokens can I trade?

Tokens from allowlisted launchpads only: pump.fun (contract addresses ending in pump) at launch, with LetsBonk (bonk) next. Both bonding-curve and graduated (AMM) stages are tradeable. Arbitrary SPL mints are not: unverifiable tokens are the main way simulations get gamed, so they stay out.

Why was my order rejected?

Every rejection carries a code. The common ones:

  • IMPACT_CAP — the order would move the price more than 2.5%.
  • SLIPPAGE — the fresh-read price moved past your slippage bound.
  • TOKEN_MIGRATING — the token is graduating from its curve to an AMM pool; orders are frozen until the pool is live.
  • PRICE_UNAVAILABLE — we could not get a fresh on-chain read; we reject rather than fill at a stale price.
  • PRICE_FEED_CAPACITY — the live-feed budget is saturated; already-held tokens keep priority.
  • INSUFFICIENT_BALANCE — the notional plus fees exceeds your cash.
How fast are fills, and what do they cost?

Under a second, click to confirmed; the engine path itself is about 250 to 600 ms. Each fill itemizes the venue swap fee at the venue's own on-chain rate, a fixed modeled network fee, and your price impact. The SOL/USD rate used is snapshotted onto the fill record.

Do you support limit orders and stop-losses?

Yes: market, limit, and stop orders, plus stop-loss / take-profit attached to a position, partial closes, and one-click sells (25 / 50 / 100%). Limits fill only at your price or better against a fresh read; stops execute at the real price, which can gap.

Rules

What happens if I breach?

The account ends: open positions are auto-closed, trading is disabled, and the account stays viewable with the full evidence (equity timeline, the tick that crossed the floor). Breaches are terminal; there are no resets. To keep trading, you buy a new challenge.

How does the drawdown work?

One limit, and no daily drawdown. Your floor opens 20% under your balance and ratchets up as you make new highs, then locks at breakeven (your starting balance) once you are up 20% and never moves again. It is checked live against your equity on every price tick. Touch it and the account ends. Worked example in the rulebook.

How does the 50% consistency rule work?

At the pass check (and at every payout request), no single UTC day's realized profit may exceed 50% of your total profit. If one day is too dominant you don't fail; you keep trading until further profit dilutes it below 50%. Exactly 50.0% passes. 1-Day Pass evaluations skip this rule entirely; funded-account payouts never do.

What exactly does the 1-Day Pass change?

Three things: the fee (+30%), the target (+40% instead of +30%), and the consistency rule, which is waived for the evaluation so a single strong day can clear it. Everything else is identical: the 20% max drawdown, the impact cap, the token universe, and every funded-stage rule and payout cap.

Payouts

When and how do I get paid?

First payout as soon as 5 days after your funded account starts, then every 5 days. You keep 80% of profits, paid in USDC (SPL) or SOL to your verified wallet after a manual review. The account must be flat (no open positions) and pass the consistency check at request time.

How much can one account pay out?

Up to $1,000 per payout and $3,000 in total across a maximum of three payouts. The $5,000 account is the exception, at $1,500 per payout and $4,500 in total. On each payout your balance resets to the withdrawal buffer (your starting size plus the 20% cushion) and profit above the cap does not roll over, so request as soon as you're eligible. After the third payout the account completes and you buy a new challenge to continue. These caps are the whole liability model, published up front.